Notes:. This shows you how to install the Motorola Upgrade Assistant on your PC or Mac if the Over the Air upgrade option on your phone fails. If the update fails to install, refer to the for assistance. The most recent phone software is available on the SUA/SRA tool a week after a new software update. During this time, the SUA/SRA is unavailable.
Free Download Motorola Device Manager Utility / USB Driver 2.2.9 for Mac OS (Mobile Phones). Motorola Device Manager contains USB drivers and software to connect your Motorola phone or tablet to your computer using a USB cable.
Use this information for devices manufactured after 8/20/2013. For older Motorola devices, refer to. System requirements:.
Windows 7 and later or Mac OS 10.6 and later versions. Up to 5GB of available computer storage (to store the Update File), USB cable and Internet connection. Installation can also be completed from the or download sites. Windows. Turn your phone on, unlock it and connect it to your PC using a USB cable. An AutoPlay pop-up should open automatically on the computer. Once connected, if available, ensure the CD-ROM feature is enabled on the device.
If Autoplay doesn't pop up, the software can be downloaded at. From the device, swipe down on the status bar (located at the top).
Tap the USB connection entry. Tap Software Installation mode. From the AutoPlay pop up window, click Install Verizon Software Upgrade Assistant for Motorola.
If the AutoPlay pop up window is not available, open Windows Explorer then click CD Drive Installer and double-click the setup.exe file to launch. Once the download process is complete, the Assistant checks for software updates. Click Yes to download and install the Software Upgrade Assistant. On the Welcome screen, click Next.
To continue, review Terms and Conditions, click I accept the agreement then click Next. On the Select Destination Location screen, select the desired location or leave it as is and then click Next. On the Select Additional Tasks screen, click the Create a desktop shortcut checkbox if desired, then click Next. On the Ready to Install screen, click Install. When the installation process is complete, click the 'Launch Software Upgrade Assistant' checkbox then click Finish. The launches automatically.
Follow the instructions to complete the software update. Macintosh. Turn your phone on, unlock it and connect it to your PC using a USB cable. An AutoPlay pop-up should open automatically on the computer. Once connected, if available, ensure the CD-ROM feature is enabled on the device. If Autoplay doesn't pop up, the software can be downloaded at. From the device, swipe down on the status bar (located at the top).
Tap the USB connection entry. Tap Software Installation mode. From the Installer screen, double-click the Install Verizon Wireless.Assistant icon. Click Yes to download and install the Software Upgrade Assistant. On the Introduction screen, click Continue.
![Motorola Motorola](/uploads/1/2/5/4/125440986/639331046.jpg)
Review the Terms and Conditions then click Continue. On the Installation Type screen, click Install. If a password is setup on the computer, enter the password then click Install Software. When the installation process is complete, click Close.
The launches automatically. Follow the instructions to complete the software update.